Skyware Hospitality Solutions Blog

Bob Palloni

Bob is the founder and COO of Skyware Hospitality Solutions and has over twenty years experience in the industry.

Recent Posts

Hotel Reservation System Basics

[fa icon="calendar'] Oct 7, 2015 8:11:50 AM / by Bob Palloni

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Your hotel, your brand, your business is centered upon your customer so it is only natural that when your customer books a hotel reservation with you, the system is easy to use, quick and convenient.  Your hotel booking system should be simple and straight forward - even when the customer is practically asleep on his feet. If your clients can’t figure out how to check in, why would they stay? And when they walk out of your hotel, they may be walking right to one of your competitors.

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Top Five Ways to Exceed Hotel Guests Expectations

[fa icon="calendar'] Sep 23, 2015 11:00:00 AM / by Bob Palloni posted in Insider

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The following are the Top Five Ways to Keep customers happy, coming back, and referring your hotel to more guests.

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