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Skyware Hospitality Solutions Blog

Historic Hotel Gains a New Property Management System

Posted by Bob Palloni on Feb 26, 2019 10:30:00 AM

Located on the famed Club Row in New York City, the 126-room Mansfield Hotel had its beginnings offering spectacular customer service to well-heeled bachelors and socialites in the 19th century. While the clientele the hotel entertains has changed over the years, the level of customer service has not. In order to maintain its customer service excellence, the Mansfield Hotel decided to switch its Property Management System (PMS) to Skyware Hospitality Solutions.

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Successfully Establish a Frequent Stay Program

Posted by Bob Palloni on Jan 23, 2019 1:47:47 PM

Frequent stay programs offer hotels the opportunity to encourage repeat customers by providing them with rewards for their continual use of the business. Cornell University conducted a study on the economic impact of loyalty programs specific to independent hotels. They found that "the frequent guests became even more frequent after they joined the program, and the result was a 50-percent increase in revenue compared to those who did not join the program". Following these steps will help insure the long-term growth and stability of your frequent stay program. 

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Topics: Tips and Tricks

Maryland Hotel Chooses Skyware

Posted by Bob Palloni on Nov 7, 2018 9:38:01 AM

New Skyware Hospitality Systems Customer:

Located in Clinton, Maryland, the Colony South Hotel & Conference Center recently joined the family of Skyware Hospitality Solution users by licensing its Property Management Systems software. This Washington, DC area hotel is a welcoming retreat for relaxing, working, connecting and dining near America's capital city.  

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Lani Kai Island Resort Case Study

Posted by Bob Palloni on Oct 1, 2018 2:09:34 PM

 

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Port-O-Call Hotel Case Study

Posted by Bob Palloni on Aug 2, 2017 11:11:43 AM

 

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Hotel Booking Secrets

Posted by Bob Palloni on Oct 28, 2015 9:01:29 AM

Your hotel, your brand, your business is centered upon your customer so it is only natural that when your customer books a hotel reservation with you, the system is easy to use, quick and convenient.  Your hotel booking system should be simple and straight forward - even when the customer is practically asleep on his feet. If your clients can’t figure out how to check in, why would they stay? And when they walk out of your hotel, they may be walking right to one of your competitors.

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Topics: Tips and Tricks

Hotel Reservation System Basics

Posted by Bob Palloni on Oct 7, 2015 8:11:50 AM

Your hotel, your brand, your business is centered upon your customer so it is only natural that when your customer books a hotel reservation with you, the system is easy to use, quick and convenient.  Your hotel booking system should be simple and straight forward - even when the customer is practically asleep on his feet. If your clients can’t figure out how to check in, why would they stay? And when they walk out of your hotel, they may be walking right to one of your competitors.

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Top Five Ways to Exceed Hotel Guests Expectations

Posted by Bob Palloni on Sep 23, 2015 11:00:00 AM

The following are the Top Five Ways to Keep customers happy, coming back, and referring your hotel to more guests.

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Topics: Insider

Meaningful Hospitality Insight

From Industry Experts

Providing small and medimu sized Hoteliers insights, tips, tricks and suggestions on how to manage and improve your hotels. Everything you need to know to make your business boom.

This blog is dedicated to offering:

  • Customer insight to how they see your hotels
  • Insider information on what makes their business work
  • Guided information to help you manage better than before

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